AFFORDABLE APPLIANCE LLC - Bartow, Florida

lisa Diaz

Buen trato y amabilidad de los técnicos Juan .me gustaría volver a comprar otra apliance...

Bob DeGroot

Bought a washer/dryer here before, so of course I came back, this time to buy a fridge. It was missing a tray but no problem, they immediately ordered a replacement. I must give a compliment to the guys who made the delivery; they were terrific! Overall a 5 star experience. (When you visit the store, be certain to pet the dog!)

MICHAEL H

BUYERS BEWARE.... YOU WILL BE LUCKY TO GET 6-12 months off their equipment and appliances...The front desk ladies are very nice, but do as told... Bought a matching washer and dryer due to good references of friend and neighbors, from them..the washer came unbalance due to worn parts in a couple months...took it in under warranty, which is 6 months. They kept my washer for over 2 weeks to "repair it"...Now, out of warranty, but less than a year since date of purchase, the washer is doing the same thing...So I called...now they tell me they just switched it out with an "identical" washing machine to keep my set true...How thoughtful, too bad they did not address the weak struts and supports and I am stuck with a washer that walks across the floor faster than an Olympic runner since warranty is passed... I'll buy parts and fix myself, but do not recommend this business, just buy used from neighbors, cheaper and usually good to go if they are just upgrading... BUYERS BEWARE...

ADDITIONALLY ,THEY DID NOT OFFER TO WAIVE THE SERVICE FEE AS THEY ARE CLAIMING... THEY SAID BRING IT IN AND WE WILL DIAGNOSE FOR FREE BUT I WOULD NEED TO PAY FOR PARTS AND LABOR>>> DONT BE DECEIVED... ALSO GOT A LOANER WASHER AFTER OVER 1 WEEK OF "We are working on it" & having to complain about being without a washer in the home for that period, it was not offered up front

AnelaD

I was glad to find an apartment stackable washer and dryer. I had good attention inside on showing the appliance. I would have given a 5 had I gotten a little more dryer hose. My poor little friend almost got stuck behind it because of the short hose. I would go back.

Gloria Snively

Very nice people but everytime they come out they can't fix what they are there for. He always says it cheaper to buy another than to repair. The charge is $60.00 to come out. They sell appliances at their shop so he
tells me if I want to look at some of theirs they will
Apply my service charge to it. Don't like that think its all planned.

Ivonnette Leon

Update…. When you work in the field that I do, you deal with realtors mortgage brokers and many clients on a daily basis. Word of mouth is a powerful thing. All I did was mention your companies name to find out you guys have done this to other people as well. You should be ashamed of yourselves. Guys please avoid going to this place worst experience ever and I’ve heard from a handful of my colleagues and customers say the same thing happened to them. Ridiculous. They will set up your appointment for you and still show up whenever they feel like it and god forbid your not there at the time that’s not your appointment they’ll call you a liar abs state you confirmed the appointment abs charge you a cancellation fee. And please save saying that it was my property management company because these customers of yours I’ve spoke to were charged as well. Or threatened to be charge. Don’t set appointments just tell people to be home all day that you’ll show up whenever you feel like it.

Absolutely the worst place ever! My property manager had this company call me to set me up an appointment the lady called me and I choose and appointment from 1-3 as both me and my husband work all day. I asked for time off at work to make the appointment. They show up at my house at 11 saying that was my appointment and we weren’t home to make the appointment and charged me 50$ when they messed up my appointment and I was told 1-3! Worst place ever! And they think they can get away with it! Don’t use them!

It was never confirmed I was called the day of told he was at my house I don’t schedule appointments before 12 so I know for a fact it wasn’t that’s fine! I was told 1-3! I put it on my schedule at work. I’ve called Sunbiz and put in a complain on Mr.joseph Cain. And I’ll keep putting in complaints till others don’t use you.

Didi Jones

Of course we did not read all of the previous bad reviews. I would give zero stars if I could. They are not dependable, the office manager is so unprofessional and unorganized that she must be married to the Joey the owner. The repair person they sent out to look at appliance asked me a question then told me to shut up so he could listen to the refrigerator. So stupid!!! Their merchandise is priced like it is for a reason. Stay away people. Make them go out of business because they do not deserve your hard earned money. I do not know how they have gotten away with such crappy customer service and unreliable appliance sales for so long. Lesson learned, I will tell everyone I know about this horrible place.

Brandon Blanchard

Affordable doesn’t mean reliable! I scheduled a dishwasher installation on Wednesday to be done Friday between 9-11am. When I called at 10am to get an ETA I was told that they didn’t have me scheduled! I took the morning off of work and rearranged my schedule to have this done! I spoke with the manager and she said “I don’t have a technician in the building that can do it right this morning”. First Impressions go a long way in a small town... You will never have my business!