Bodewell Appliance Support - Brandon, Florida

Martin Espinosa

I WOULD NEVER CALL BODEWELL EVER AGAIN, horrible customer service, almost a month waiting for them to repair my refrigerator. The took over a week to get here initially, the freezer and icemaker were still working, then the tech shows up, I pay $114 service fee, and now everything stops working, of course the tech failed to properly troubleshoot and diagnose the problem, actually made it worse, and since he's a part swapper type tech, his way of fixing things to keep swapping out parts at my expense until eventually the right part would be replaced, so of course he says he needs to orders some parts and leaves the service call. Two weeks later he comes back with the OVERPRICED parts and nothin! Meanwhile I have been without a refrigerator for almost a month. Oh and if that wasn't enough to add insult to injury, they want me to pay more for their service. Not going to happen, they said they would back off the charges, we will see. I am as of writing this review waiting for another service company to come out and properly repair my refrigerator which will more likey be my next 5 star review.

Diane Walton Blevins

Outstanding service! Michael with Bodewell was incredibly knowledgeable, quickly diagnosing and fixing the issue with my dryer. What stood out was his proactive communication, keeping me informed every step of the way. He was personable and approachable, making the entire experience pleasant. The efficiency with which he handled the repair was impressive, completing the job in no time. I highly recommend Bodewell’s services to anyone in need of appliance repair. Ask for Michael!

Alex Salamon

Wow, I am so impressed with this organization! I have a 6yr GE Dishwasher that died a slow death. Meaning, that for about a month I could go to the circuit breaker and reset it and the dishwasher would work again. Until it didn't. Went to YouTube for repair guidance and found what I thought to be exactly what I was looking for. A how to step by step video to replace the main controller board and what part number to order and where... All good, until I had to go in for surgery in two days and the part would be here in a week. Decided to make a call to what appeared to be a nationwide network of appliance repair experts (4.6 star rated - couple hundred reviews). $95 flat fee to diagnoses the problem then whatever labor and parts. Okay, sounded simple. After three repair visits, replaced Main Control board, then the User Interface board, then took the new boards back and suggested that I purchase a new dishwasher... And two plus weeks without a dishwasher... Call GE (Bodewell), wait six days, tech comes over, does a s/w update and leaves 20 minutes later. Everything working... No Charge!!!

Rashmika Patel

Mike was my technician to repair my freezer. He came on Thursday to diagnose the problem after squeezing me in and ordered the replacement part for Saturday. He came promptly on Saturday informing on both occasions of a time of arrival by making a call. He completed the repair efficiently and left the work place clean. He was very polite and pleasant.
I have had a repair done to this appliance before by another contractor and was a total contrast. Would call Mike back here again.

Sally Hastie

Michael of Bodewell Appliance came to service our GE refrigerator bottom freezer appliance. He was very professional and friendly and almost immediately determined that one of the upper door closing apparatus was not correctly sealing. Fortunately he had a replacement part in his vehicle and quickly replaced it. Thank you Michael for a job well done and for our renewed peace of mind.

Howell Hastie

Janine Sheckells

I was annoyed with a door leak on my brand new built-in GE dishwasher. I went online, registered the product and was able to set up a warranty repair. The ease of the process was refreshing. Then my service tech, Howard, came to take care of the problem. His professionalism, knowledge and ability is top notch. He ordered the parts I need and they arrived at my door in less than a week. I am extremely happy with Bodewell's service.

Maria Humphrey

If I could give it a zero I would! I spent over $4000 on several appliances after my property flooded earlier this year. The appliances where stored in my garage as the property was fixed. Once we were ready to install the stove top on the brand new quartz the box were opened by my contractors. In disbelief, we found that the stove top we purchased had damaged and looked used. The box had no visual markings of wear and tear. I called and was told I should have looked at it within 7 days of purchase, they sent someone to my property and said it was wear and team, BUT THE STOVE WAS NEVER INSTALLED! I am so upset I was to cry. This is the worst service and I will never purchase anything from them again. Please be careful with this company!

Jason Lee

Ray was awesome. Very polite, courteous, and patient. He assessed the issue very quickly and gave us some helpful knowledge on the correct settings we should keep the washer machine on. I hope we don’t have any more issues with the washer, but if we do, please send Ray back he is a great representation and an asset to your company.