FirstBuild - Louisville, Kentucky

Fred Soward

There are a lot of possibilities for just about anyone who wants to be creative. Many spaces to work on electronics projects, 3D printing, laser cutting & engraving, wood working, metal working, and more. Cost to use the equipment & cost hit supplies is minimal. There are several meeting forces as well. Near the UofL campus with plenty of free parking. Staff are very friendly & helpful. Some equipment will require certification/verification of your skills before use. Be sure to sign up to take the 30-minute orientation to get acquainted with this awesome opportunity.

Dave Claflin

I purchased a Opal Ice Maker. Unfortunately it does not work. Not only does it not work, the return policy is an absolute irritation to get a refund much less a return label. I do not recommend this product, the ice bin is super small and you have to clean it every week. It also requires that you add water any time you want to make ice and it takes way to long to make ice according to the directions. I have been going back an forth with their customer service through email because there is no other way to solve the issue and they want me to pay to ship their defective product back to them. That is a terrible business practice. If the product did not work right out of the box, they should pay for the return and give me a refund. Their solution is to send me another unit, I DO NOT WANT another Opal Ice Maker because after taking it out of the box it turns out that between the maintenance it requires and the super tiny ice bin and needing to add water constantly, it is going to be a real pain to maintain it. Very unhappy!!!

Donnie Beller

I purchased 2 Opal Nugget ice machines for my daughter and Son-in-law. One for their home and 1 for their beach house. I bought the one for the beach house on Ebay. It worked for 1 1/2 weeks. I sent it back for a refund. I ordered a second one for them on Amazon. It worked for about a month and it quit. My Son-in-law bought us 1 for Christmas. It worked for about 5 1/2 months and quit. So out of 4 Opal ice machines ,3 quit working and the other on is ok after about 1 1/2 years. I have contacted First Build by email. They won't respond. I am willing to pay for the repair if only I could hear from them. The reviews I have read are similar. Stay away from this product and this company!!!!!!!!!!!!

Shawn Urbanski

When your opal stops working at 13 months right outside the warranty don’t worry! They will offer you a coupon code for $100.00. Worst part is I referred about 10 people to buy them and they did. No offer to help repair it or look at it. Just $100.00 off if I want to buy a new one.

Mark Ackman

Very interesting business model. Have you ever wanted to buy in on an idea so new that it doesn't exist yet? Have you ever wanted to reserve your right to own an appliance so exclusive, that youll never actually see one even as a paid customer? Are you so hopelessly addicted to pellet ice that you'll allow anyone claiming to have an ice machine for sale in the future to run your credit card? If any of this sounds like you, First Build has exactly the pseudo scam you are looking for.

But seriously where the F%*# is the Opal I paid for in December 2015?

Amy Hanson

I loved my Opal. I’ve had it for 6 months and it started to act up. Not making ice when there was water in it and not turning off unless I unplugged it. I cleaned it once a week like it said to do I used their water filters and also used filtered water every time. They told me I should have used Distilled water which then makes me think why do I need a water filter? And because it’s probably a water issue that it wouldn’t be covered by warranty. Well they didn’t even look at the machine so how would they know. Didn’t even ask for the number to to run any type of diagnostic if they could I would think you can since it’s hooks up to internet. Bad customer service! Thanks Chris for all your help I will try the vinegar soak. Save you $500 it’s only good for 6 or 7 months , oh yeah I’m the only person In The house who used the machine so it wasn’t over use.

Ryan Fagan

Amazing collaborative space. Opal nugget machine aside, this place is legit. Wish it was around while I had been in school, but it is now and I definitely intend on utilizing it as much as I can. Super proud of my University for getting something like this together!

James Owens

Be careful buying from this company. Products are too new to have any reviews... and they do not accept returns... so you're stuck with a crappy product like the Opal ice maker. Zero customer service, and they don't tell you of their no return policy when you buy.