Jim Jay
5/5
I contacted E and B Cars because of a SUV posted on Car Gurus. They are in San Angelo TX and I am from Little Rock AR.
We talked about a 2010 Honda Pilot they had for sale. I was very interested in the vehicle, but was very skeptical trying to buy a vehicle over the internet. Wire money to a used car dealer out of state was going to take more faith than I had.
I asked several questions about the vehicle and Jeff and Basil not only gave me the straight scoop, they sent detailed photos and disclosed more information than most others would have done.
After several phone and texting sessions, we came to an agreement. I told them I’d like to purchase the vehicle but I would fly down to buy it.
Basil the owner took over the transaction after Jeff got sick. He knew that I was going to drive it back 600 miles. So he not only washed it, he changed the oil, filled it up with gas too. What really surprised me after asking him about the tires, he said 2 were good but two were worn, so what does he do before I arrived? He bought and mounted 4 brand new tires for it. All that and did not even ask for any more money.
He said, “I couldn’t let you drive back on those tires.”
He even picked me up at the airport at 4:30 on a Friday and never complained about the several delays I encountered.
The deal was smooth, friendly and professional. So much so that I flew back the following week to purchase a vehicle for my brother!
He doesn’t get his inventory from auctions, he gets his vehicles that are traded in at local dealerships, most of which have Maintainance records, and/or CarFAX reports.
The next time we are in the market for a car Basil will be my first call.
E and B Cars may deal in used cars, but are anything but typical used car salesmen. They treat you like family and go over and above what you would expect. Great guys to do business with!!!
Jim J
Little Rock AR
