WDC Kitchen & Bath of Oxnard - Oxnard, California

Maxine Gervais

So we go to the store to order two expensive stone bathroom sync. We are ready to buy that day but the sales person tells us that he will order in two weeks because there is a sales and we will get better prices. He gets all our info, gives us a printed copy of the cost that we agree on and sign. 3+ weeks go by and nothing. Not a phone call, no email as promise, nothing. So I call back to ask about it. He apologized for forgetting and then says he can’t do the sales unless we go back, that they don’t do sales over the phone for first time buyers at the store. We literally were there and would have bought it that day had he not suggested to wait for the sales to come in play and finish over the phone when ready to order. But now he needs to see us again? He gets really snappy saying he has done this for 14 years and since we are new customers he won’t take our payment over the phone, so strange and bad matters. We can order online expensive syncs, we liked the store and were excited to do business with them but that is bad sales behavior, how do they even do business like this? Anyways, Im not driving all the way to Oxnard to be schooled by an old grouchy man that had forgotten about our order in the first place! Ill drive to thousand oaks or Westlake, thank you very much!

maryke webb

I can’t say enough good things about WDC is Oxnard. They helped me with an order that I had to return beyond the return time due to a family issue. I will most definitely be shopping by with them when I need appliances again. They are honest helpful and make the process easy when I was going through a very difficult time. Thank you Sunny, Sarfaz and Chuck.

Tim Garcy

Incompetent installers , managers that don't really care do not buy or have this company install anything, leaked water all in sink cabinets, scratched floor, and rigged exhaust that was not installed properly anywhere else would be better!

David Bednarczyk

We had previously purchased a new refrigerator from WDC Oxnard in Nov. 2021 as neither Home Depot nor Lowe’s could deliver one to us next day. WDC had what we wanted in stock and delivered next day as requested. In December 2023, we decided to replace our oven, microwave, and dishwasher and went right over to WDC where we were assisted by Abul who helped us find just what we were looking for. The new dishwasher developed an issue right after the install and needed to be replaced. We spoke with Chanell, the store manager, who immediately contacted the appropriate department, and another dishwasher was ordered and installed ASAP. We are very happy with our new appliances and truly appreciate the great customer service from Chanell, who handled the dishwasher issue to our satisfaction, with courtesy and professionalism. Thank you Chanell, Abul, and Maria for taking such good care of us. We will definitely recommend WDC to our family and friends.

Barb and Dave B.

Chris Carter

I needed to replace my refrigerator that quit working and WDC in Oxnard is always my first choice for appliances. The experience from beginning to end couldn’t have been better. The staff that answer the phone are polite and helpful. Chanell was amazing and did everything in her power to help me find a refrigerator to fit my space with all the features I wanted. Chanell kept in contact with me to make sure everything was going according to plan and kept me updated onthe status of my order. Jesus made the delivery go perfectly. He and his coworker were very careful removing the old refrigerator. I was concerned that because the refrigerator was heavy it might scratch my wood floors. Jesus cheerfully used a shipping pad and plastic runners to protect my floors. Minutes after the installation I got a call asking me how the delivery was! Thank you Chanell and all your employees for top notch customer service!!

Jodi Roth

I built a brand new home which was completed about 3 years ago . I purchased every single appliance from WDC. From the washer/dryer to every single kitchen appliance. Since purchasing , I’ve had nothing but issues . The latest issue is the most disturbing . The dryer started making a super loud noise like a lawn mower was in my laundry room. The dryer was the only appliance that I purchased from them that hadn’t yet had any issues. I call the repair guy and he says , whoever worked on this before didn’t put two screws back in . I said no one has worked on this dryer . He says they must have because there’s writing in the drum . I said def not since I’ve had it . He says I don’t know what to say other than a new dryer shouldn’t be waking after only three years . You need a new dryer belt to the tune of $400! So it appears , I was sold a refurbished dryer and told it was new and paid the “new” price. These people are shysters and will tell you anything just to make a sale. Buyer be ware. I’m thoroughly disappointed with my experience .

Breanna Burke

My dad Jack recently went into Wdc to look for a new dryer for my grandma. The two most wonderful ladies, store manager chanell and sales rep Maria, were unbelievably helpful in picking out a new dryer. The process was very helpful and enjoyable. Everything went very smoothly. The dryer was delivered the next day right on time. The whole experience absolutely perfect! Thanks to both of them!!

Lydia Merrill

In the last 5 months my husband and I purchased an oven and microwave and a refrigerator from WDC! I will no longer go to Home Depot or Lowe’s for my lg appliance needs! From the moment I stepped foot in the door the customer service was like no other The store Mgr Chanel was amazing very knowledgeable on her inventory, and our sales person Sarfaz was one of a kind, I wasn’t sure of the exact measurements of my oven and microwave and within 20 minutes of me, leaving that store, he came to my house to measure to be precise in all my yrs of buying appliances I have never been treated this way! They are definitely a 10+ store
Thank you again Chanel, Sarfaz you have our needs at heart so you have my business! Sincerely John Lydia Merrill